HopCat Rewards

Download the app now to receive

FREE FOOD AT YOUR FINGERTIPS!

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Download & Register: Download the HopCat Rewards App and sign up to start earning points immediately.
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Earn Points: Make a purchase & check in at any HopCat location or order online with the app.
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Redeem Rewards: Browse available rewards in the app and redeem your points for discounts and freebies.
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For HopCat Rewards support click here or review our HopCat Rewards Terms & Conditions or Privacy Policy.

Rewards Program Overview

What does it mean to be a HopCat Rewards member?
Earn Points with Every Food Purchase
Every time you dine at HopCat or order online, you earn points. The more you visit, the more you earn. It’s that simple!
Redeem Rewards
Use your points to unlock exciting rewards. From discounts on your bill to free meals, there’s always something to look forward to.
Exclusive Offers
Get access to special promotions and limited-time offers available only to app members. Never miss out on a great deal again!
Event Notifications
Be the first to know about HopCat events, including beer tastings, tap takeovers, and limited-time offers. Keep your social calendar full and exciting.
Location Finder
Traveling? Use the app to find the nearest HopCat and enjoy the same great experience no matter where you are.
Personalized Experience
Create a profile and get recommendations tailored to your tastes. The more you use the app, the better we can tailor to your tastes!

Common Questions

How do I earn points?

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Each time you make a purchase, you are awarded one point for each dollar spent on qualifying food purchases. Points are awarded based on the amount of your purchase and are rounded up or down to the nearest dollar. For example: if you spend $21.50 you will have earned 22 points with that purchase.

When will the points I earned show up on my account?

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Once the check is cashed out, you should be able to see your points accrued on your account, as well as the transaction in your history. However, in some cases, it may take up to 48 hours.

Why can’t I redeem rewards/earn points on beer?

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At this time, we do not have the capacity to offer this, but it’s not ruled out yet! We always want to be respectful of local & federal liquor laws, which rarely allow us to offer free alcohol as a reward.

How are rewards redeemed?

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To redeem rewards, inform your server or bartender before checkout. There is a $15 discount max, rewards cannot be combined, and they can’t be used on event menu purchases. Rewards expire in 30 days after using points to choose rewards.

Why do I have to give my phone number?

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If you ever forget to bring in your phone, you can provide your phone number registered on your account to redeem a reward and accrue points. We also use a phone number to verify your account and prevent fraud.

What do you do with my information?

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We use your contact info to send offers and update you on your rewards account. Your phone number helps us look up your account at the restaurant if you forget your phone, so you can still earn points and redeem rewards.

DO SHARE ANY OF MY DATA WITH 3RD PARTY VENDORS?

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No, we do not share any data with 3rd party vendors.

I’m missing a visit, how do I get that added?

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Complete the form here or email rewards@hopcat.com with the date & HopCat location of your visit and a copy of your receipt so we can verify your purchase and add those rewards!

I have a question that’s not answered here. How can I get help?

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Most questions can be answered by our onsite staff, but you’re also welcome to email rewards@hopcat.com for assistance. You can expect a response within 3-4 business days. For time-sensitive questions, please call your location directly for assistance.

What purchases earn me points?

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Food purchases before tax earn points, with each dollar equal to one point. Watch your email for occasional double points offers. Note: Event menu purchases do not count towards the HopCat Rewards Program.

WHEN WILL I SEE MY BIRTHDAY REWARD?

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Birthday rewards are sent on the 1st of your birthday month. If you have input your birthday incorrectly, complete the form here or email rewards@hopcat.com with the correct birthday for your rewards account. Please note: Birthday rewards are redeemable for dine-in only.

When do my points expire?

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Your points expire if there is no guest activity in 365 days.

Can more than one person use their reward at the same table?

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Certainly! Each check can only use one rewards number. If you have multiple rewards members, ask your server to split the checks so everyone can earn points or redeem rewards. Points will be earned based on the portion of the food cost on each check.

Can I redeem multiple rewards on one visit?

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Only one reward per visit per account may be redeemed.

I don’t have the app. How do I view my rewards?

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Go to www.hopcat.com/rewards & select button “Sign Up or Login”

I’M MISSING A REWARD! I SHOULD HAVE [XYZ…] ON MY ACCOUNT, BUT MY APP DOESN’T SHOW IT.

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Let’s take a look! Complete the form here or email rewards@hopcat.com for assistance.

I referred a friend, but I never got my points. How do I get those?

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Your friend either didn't create an account or didn't use your referral link. Check with them and ensure they use the link you provide. We can’t add points if the referral link wasn’t used.

I am an employee of HopCat or BarFly. Am I allowed to use the Rewards program?

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HopCat and Project BarFly employees are not allowed to participate in the Rewards program, including downloading the app or creating test accounts.