HopCat Rewards

Each time you make a purchase, you are awarded one point for each dollar spent on qualifying food purchases. Points are awarded based on the purchase amount and rounded up or down to the nearest dollar. For example, if you spend $21.50, you will have earned 22 points with that purchase.

Once you have earned 100 points, your app automatically converts the points into a $10 reward. The reward must be used on qualifying purchases of $15 or more and expires within 30 days of receipt.

Once the check is cashed out, you should be able to see your points accrued on the app, as well as the transaction in your history. However, in some cases, it may take up to 48 hours.

At this time, we do not have the capacity to offer this, but it’s not ruled out yet! We always want to be respectful of local & federal liquor laws, which rarely allow us to offer free alcohol as a reward.

Before the cashout process, let your server or bartender know you would like to redeem a reward. Cannot be combined with any other rewards. Rewards cannot be redeemed on event menu purchases. Rewards are redeemed on the lowest-priced item on the check. For example, the birthday reward (dine-in only) will be applied to the lowest-price entrée on your bill, add-ons not included. $15 cap discount.

If you ever forget to bring in your phone, you can provide your phone number registered on your account to redeem a reward and accrue points. We also use a phone number to verify your account and prevent fraud.

We use contact information to send you exclusive offers, as well as keep you apprised of your rewards account activity. We also use your phone number at the restaurant to look up your account in case you forgot your card or phone so you can still earn points and redeem rewards. We do not share any data with 3rd party vendors.

Email rewards@hopcat.com with the date & HopCat location of your visit and a copy of your receipt so we can verify your purchase and add those rewards!

Most questions can be answered by our onsite staff, but you’re also welcome to email rewards@hopcat.com for assistance. You can expect a response within 3-4 business days. For time-sensitive questions, please call your location directly for assistance.

Most questions can be answered by our onsite staff, but you’re also welcome to email rewards@hopcat.com for assistance. You can expect a response within 3-4 business days. For time-sensitive questions, please call your location directly for assistance.

Food purchases, pre-tax, earn points. Each dollar is worth one point, but we do have special offers for double points to earn your rewards even faster, so keep an eye out on your email for those offers!
*Event menu purchases are not valid toward the HopCat Rewards Program.

Birthday rewards are sent on the 1st of your birthday month. If you have input your birthday incorrectly, email rewards@hopcat.com with the correct birthday for your rewards account. Birthday rewards are only available for dine-in, discount will be applied to the lowest-price entrée on your bill, add-ons not included. $15 cap discount.

Your points expire after 365 days if there has not been enough earned to accrue an award and no guest activity has occurred during this time.

Sure – if the checks are split! One check = one rewards number. Checks cannot accommodate more than one rewards number. If you have multiple Rewards members at your table, speak to your server about how to split the checks so everyone may accrue points or redeem rewards. If you split an item — for example, an appetizer — the portion of the food cost on the check will accrue points.

Only one reward per visit per account may be redeemed.

There’s a very good chance that you started an account through text message but the account is not registered. Go to “register my account” and follow the instructions, including creating a password. If you’re still having trouble, email rewards@hopcat.com for assistance.

Go to www.hopcat.com/rewards & select “log in to my account”.

The most common reason is that the friend never created the account, or created an account without using the link you sent them. Double-check with your bestie to see if they made an account and how they did – encourage your friends to use the link you send when you send it! Unfortunately, we are unable to add missed points due to friends not utilizing the referral link.

HopCat staff or BarFly employees may not participate in the Rewards program at this time.